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Your data, your choice
Delete your account
You can delete your Mistri account at any time. This page explains how, and exactly what is removed.
From the Mistri app
- Open Mistri and go to Profile
- Scroll to the bottom and tap Delete my account
- Confirm. Your account is deleted immediately.
By request
If you cannot sign in, or no longer have the app, message us and we will delete your account for you. Tell us the phone number or email you registered with so we can find the right account.
What is deleted
Deleted permanently
- Your login and profile
- Your name, phone number and city
- Your CNIC photographs and any documents you uploaded
- Your Mistri listing, services and areas served
- Your work photographs
- Your verification application and its history
Kept, without your name attached
- Reviews you left for a Mistri — removing them would rewrite another person's rating history
- Records that an introduction happened, which belong to the other side of that transaction too
These no longer identify you.
Deletion from the app is immediate. Requests sent to us are actioned within 30 days, usually much sooner. Encrypted backups are purged on their normal rotation, within 90 days.
Deleting your account cannot be undone. If you register again later, you start fresh — including verification.